- Works with all existing customers to ensure smooth ordering, timely delivery and excellent customer service. Support Sales Manager and Directors on international accounts. - Manages Vietnam accounts and find new clients in Vietnam - Manages purchase orders (POs), pricing, delivery, shipment, and claims - Prepares shipping schedule and provide to manufacturing team and logistics team, and follow-up - Coordinates with manufacturing team to ensure timely production and delivery - Coordinates with logistics team to ensure timely and - Provides superior customer service to address issues with claims, delivery and orders - Monitors quality certification - Manages outside suppliers for on-time production, quality and pricing. Coordinates with them and our international clients to execute orders. - Helps monitor and build marketing materials