and monitoring service agency/contractor network to provide
logistics and ensure service quality
4. Promote and monitor quality service provided to customer through training and acting as
positive role model
5. Create seamless customer service by making every effort to find merchandise for customers
if an item is not in stock or produced by company
6. Be personally available to all customers at earliest possible to communicate and identify
their needs and address their questions or concerns.
7. To coordinate with sales administration and warehouse team concerning delivery in order to
ensure an optimum service level.
8. To implement policy and provide feedback and recommendations concerning efficiency and
achievements in order to achieve sales objectives.
9. To coordinate concerning sales and marketing activities with in order to optimize overall
sales achievement.
10. To develop and maintain good relationships with architects, contractors from whom
potential sales opportunities may coming in future.
11. To prepare monthly report and monthly sales forecast to Sales Manager.
12. To identify customer needs and trends in the responsible area.
13. To refine product knowledge constantly.
14. To provide a courteous and professional service at all times.
15. To maintain good working relationship with your own colleagues, and all other processes.
16. To maintain a high standard of personal appearance and hygiene at all times.
17. To have a complete understanding of the company's employee handbook and adhere to the
regulations contained within.
18. To carry out any other reasonable duties and responsibilities as assigned.